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Shipping Policy

Novino.io strives to deliver products promptly with the following shipping options.

Domestic Shipping

Standard delivery in 3-6 business days, with free shipping over a set order value. Express options available at an additional charge.

  • Standard Delivery: 3-6 business days
  • Express Delivery: 1-2 business days (additional charges apply)
  • Free shipping available on orders above a minimum value

International Shipping

Available for select regions, delivery times and rates vary. Free shipping offered for orders above a defined amount.

  • Delivery times: 7-15 business days (varies by region)
  • Customs and import duties may apply
  • Free international shipping on orders above specified threshold

Order Processing

Orders are processed Monday to Saturday, excluding Sundays and public holidays. Orders placed on weekends or holidays will be processed on the next business day.

Tracking

Shipment tracking details will be provided via email upon dispatch. You can track your order status in real-time using the tracking link provided.

Delays

Novino.io is not responsible for delays caused by carriers or unforeseen circumstances such as weather conditions, natural disasters, or customs clearance issues.

Returns and Exchanges

For information about returns and exchanges, please refer to our Returns Policy. Items must be in original condition with tags attached for returns to be accepted.

For shipping inquiries, contact us at business@novino.io

Last updated: December 11, 2025

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